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How often do you release new products?
We release new products quite frequently and WordPress themes every 3 to 6 months.
Where can I purchase the products of ThemesPond?
You can purchase all our products directly from www.themespond.com. Besides that, we also sell a few of our products on themeforest.net.
What are the methods of payment on ThemesPond?
There are currently two methods of payment on ThemesPond. You can either complete your payment through Visa card or PayPal.
What makes ThemesPond stand out from other sites?
ThemesPond offers the best service with the best products. Our WordPress themes, templates and plugins are always at the top quality. The membership pricing is also at a very reasonable price and offers many great benefits comparing with other theme selling websites.
Anything else I should know?
For more information, you can read our terms & policies for ThemesPond here.
You’re worried about your existing stuff?
ThemesPond products are aimed at the best and most smooth operation for your site. Thus, they can work perfectly together with other plugins and services out there. All conflicts with your existing setup will never come into sight.
Are your products internationalized?
Of course. All themes and plugins from ThemesPond have been fully internationalized thanks to translation files. So you can easily make your site popular around the globe.
Why should you be a ThemesPond member?
As a ThemesPond member, you can get many benefits. All latest updates constantly ping you; you only need to enjoy the amazing features they deliver. Even all WordPress supports are available, not just your own products.
Can I have a trial version before buying the theme?
Sadly no, our themes don’t have a trial version. However, many ThemesPond’s themes offer the demo version, so you can have a full preview of the theme and see if they meet your need.
Are there any support when purchasing themes?
Once you own a product from ThemesPond, you will get all of our support, from easy-to-understand documentation to expert online 24/7 support for any issue to make your experience better than ever.
Must I pay any fee for the latest version of my purchased theme?
Once purchase, forever experience. You will always enjoy all latest version of ThemesPond products since they are automatically updated with new versions without any extra fee.
Can I return the theme which I purchased?
Not completely satisfied? We commit refunding on any themes you buy within 30 days of utilizing them. There are no difficulties in returning product.
Will I receive future theme updates?
Yes, we strive to keep our themes updated, free of bugs and compatible with the latest versions of WordPress and our recommended plugins. You can check for theme updates in your WordPress dashboard.
Can you help me setting up the themes?
We’ve provided detailed install and set up documentation in our help center to help you get started. In case you want to set it up properly, of course, we can do it for you. We offer a theme install and demo setup service that is typically completed within 24 hours, so you can focus on what it is that you do best.
Can I use your themes on multiple sites?
You can only use our themes for multiple sites when you have a premium membership on ThemesPond, which will allow you to use our themes up to five sites.
How do I download the files?
Once your payment is complete you’ll be directed to a page with a download link and support instructions. You will also receive an order confirmation email with this same download link. While this usually happens within minutes, it can take up to 24 hours to process your payment. If you feel your payment has gone through and you still haven’t received a download link, get in touch with us and we’ll make sure you get the files you purchased
Which products can I gain access to as a member of ThemesPond?
Once you had a membership on ThemesPond, you can gain access to all of our products including themes, templates, and plugins, except for some of our external products which will available to purchase on other markets.
What is the difference between single membership and premium membership?
In single membership, you have the right to access to all of our products in one year but you can only use them up to a limit of one site. With a premium membership, you will also have the access to all products in a year plus one benefit: you can use them for up to five sites.
What are my benefits as a single product buyer?
You can purchase that one product and use it for one site only. If you wish to use the product for multi-sites then you will have to buy our membership, which will be much efficient.
Full support with best companions. Our support team is filled with experienced experts, who are passionate about WordPress. We also concern your site as much as you do, so if you have any questions, contact us via live chat, or email.
Everything in ThemesPond is already made for you, even a dedicated documentation, both online and offline. This makes it easy for you to successfully deploy your templates, themes, or plugins and keep them up to date.
Apart from documentation attached to every products, we offer many WordPress training videos to help you learn how to master WordPress. You can embed them into the admin of the site and give the users instruction as soon as possible.
All free & Premium PSD Templates for variety of elegant ideas will help you to craft an eye-catching website. These templates are designed with the minimalism in mind, but still meet your need and catch your customers’ attention.
Tons of ready-made HTML templates are available at ThemesPond. With clean and effective code, you can easily develop it to the next level, like WordPress. Modify your template or simply add content with these HTML codes with ease.
ThemesPond includes the most popular plugin functionalities within your sites automatically so that you can tailor your site to your specific needs. All plugins at ThemesPond is designed to be lean and lightweight, to maximize flexibility and minimize code bloat.
Our WordPress theme collection comes with outstanding features which allow you to customize and manage all changes effectively. With ThemesPond, building a site will be easier than ever, pick one of our collection and get started experiencing your site.
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